Privacy Policy

Last updated: June 4, 2026

OUZZO USA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). OUZZO USA uses Shopify technology to provide these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information

Including your name, address, billing address, shipping address, telephone number, and email address.

Financial Information

Including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment methods, payment confirmations, and other payment-related information.

Account Information

Including your username, password, security questions, preferences, and account settings.

Transaction Information

Including products you view, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

Communications with Us

Including information you provide when communicating with us, such as customer service inquiries or complaints.

Device Information

Including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information

Including information regarding how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

• Automatically through the Services, including information collected from your device when using our products or services or visiting our websites, as well as through cookies and similar technologies.

• From our service providers, including when they provide technology services or process personal information on our behalf.

• From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns and exchanges, maintaining your account, arranging shipping, facilitating returns, enabling product reviews, and providing a personalized shopping experience, including recommending products based on your interests and purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending marketing communications via email, text message, or postal mail, and displaying advertisements about products and services on our Services and other websites, including ads based on products you have viewed, added to your cart, or purchased.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide secure shopping and payment experiences, detect, investigate, and respond to potentially fraudulent, illegal, harmful, or malicious activities, protect public safety, and ensure the security of our Services.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account information with anyone.

Communications with You

We use your personal information to provide customer support, respond to your inquiries, deliver services effectively, and maintain our business relationship with you.

Legal Purposes

We use your personal information to comply with applicable laws and legal obligations, respond to lawful requests from law enforcement or government authorities, participate in legal proceedings, and enforce or investigate potential violations of our terms, policies, or legal rights.